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Sustain Work-From-Home

Ensure work-from-home (WFH) arrangements are planned, integrated, and supported across the organization.

Not all roles are able to work from home; the ability to WFH varies throughout organizations. Organizations need a clearly defined, unbiased approach to determine who can WFH on an ongoing basis and who needs to work onsite. In addition, some employees want to work onsite regardless of whether their role can WFH. For WFH programs to be successful, they must be supported (e.g. with tools, training, logistics) and integrated into organizational and HR programs.

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Our Advice

Critical Insight

WFH programs won't sustain themselves: they require the right long-term options for your organization and ongoing efforts through supporting programs and change management.

Impact and Result

Sustain WFH opportunities for employees by creating a planned, integrated, and supported program that maximizes the benefits of flexibility while supporting both organizational and employee needs. Using an in-depth analysis of work duties, processes, and operational outcomes, along with the development of clearly defined program parameters, transition into a successful and unbiased long-term WFH program.


Sustain Work-From-Home Research & Tools

1. Assess the current state of WFH

Assess the current state of WFH and determine the suitability of each work unit to WFH long term.

2. Identify and select WFH options

Choose the WFH option for each work unit that best aligns with the organizational context.

3. Define WFH program parameters

Define employee eligibility and time parameters for WFH program, create a WFH policy, and determine resources and support required to enable the program.

4. Prepare to implement and sustain the WFH program

Create a program rollout schedule, use change management to support the transition, and communicate the WFH program internally and externally.

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About McLean & Company

McLean & Company is an HR research and advisory firm providing practical solutions to human resources challenges via executable research, tools, diagnostics, and advisory services that have a clear and measurable impact on your business.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your HR problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

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Get the help you need in this 4-phase advisory process. You'll receive 6 touchpoints with our researchers, all included in your membership.

Guided Implementation 1: Assess the current state of WFH
  • Call 1: Review the current state of work units and roles working from home during the pandemic.
  • Call 2: Determine WFH suitability of each work unit and identify which should be included in the sustained WFH program.

Guided Implementation 2: Identify and select WFH options
  • Call 1: Review WFH options and determine which ones align with each work unit. Assess whether any consolidation between WFH options is available.

Guided Implementation 3: Define WFH program parameters
  • Call 1: Determine the individual eligibility and timing parameters of the WFH program.
  • Call 2: Identify the support required to implement the WFH program and determine how related programs will need to be modified.

Guided Implementation 4: Prepare to implement and sustain the WFH program
  • Call 1: Prepare to launch the program by reviewing change management tactics and key communications.

Contributors

  • Tannis Harper, Vice President, Total Rewards, British Columbia Investment Management Corporation
  • Jill O’Connell, Director, People & Culture, British Columbia Investment Management Corporation
  • Erin O’Flynn, Head of Human Resources, Ontario College of Pharmacists
  • William Russell, Chief Information Officer, Info-Tech Research Group
  • Mardi Walker, Executive Counselor, McLean & Company
  • Dessalen Wood, Chief People Officer, ThoughtExchange